Shipping policy
Shipping Policy
Shipping Policy
At Shubz Art Studio, every piece is handcrafted with care and prepared individually before it begins its journey to you.
Processing Time
- Ready-to-ship artwork is typically dispatched within 2–5 business days.
- Made-to-order or commissioned pieces require additional creation time. Estimated production times are provided on each product page.
Shipping
We currently ship across Canada and are expanding to international destinations.
Shipping rates are calculated at checkout based on destination, package size, and weight.
Packaging
Every artwork is carefully inspected and securely packaged using protective materials to ensure it arrives safely.
Tracking
Once your order has been shipped, you'll receive a confirmation email containing tracking information.
Delivery Times
Estimated delivery times vary by location and carrier.
- Canada: 2–7 business days
- International: 7–21 business days
Please note that delivery estimates are not guaranteed and may be affected by customs processing, weather, or carrier delays.
Customs & Import Duties
International customers are responsible for any customs duties, import taxes, or local fees required by their country.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery and include clear photographs of:
- the artwork
- the packaging
- the shipping label
We'll work with you to resolve the issue as quickly as possible.